Account Manager – Native English

The Company

Our client is one of the largest online and customer focussed companies in Cyprus. This business provides tailored solutions to customers, and pride themselves on the quality service they provide.  Due to their continued growth, they are now looking to expand their team. This is a great opportunity to be a part of a positive and supportive team. If you are driven and looking for the next step in your career, and want to work with a large and well-established business, this could be for you!

Key Responsibilities

• Serve as a trusted account manager to existing VIP Customers.
• Taking care by any means of VIP Customers queries in a timely and accurate manner.
• Monitoring the performance of clients and proactively target clients to increase performance.
• Performing outbound sales calling to targeted groups of clients within their portfolio.
• Monitoring day-to-day activity of clients and contacting them when needed to ensure they have a positive customer experience.

Candidate Profile

• At least 1-3 years of experience in sales while providing a top-quality customer service to clients.
• Fluency in one of the following languages: German, Swedish, English, Spanish, Finnish, Portuguese, Japanese.
• Excellent writing skills.
• Ability to multi-task, self-manage their workload and work under pressure.
• Trustworthiness dealing with high valued customers.
• Proven telemarketing experience.
• Service and Marketing minded.
• Strives to meet targets and deadlines.
• Ability to work in shifts.

Submit CV for this role

If you are interested in the above position, contact us!

• Email: Send your CV to jobs@staffnode.eu (Please include “Account Manager – Job ID #36” in title of email)
• Call: (+357) 25 221 437 or (+357) 99 99 5648